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Legal and credits


Client: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.

Services: https://diagnostics-eu.shimadzu.com/ makes available to Clients:

Contents: all elements comprising the information present on the Site, in particular texts – images – videos.

Client information: hereafter “Information”, corresponds to all personal data that may be held by https://diagnostics-eu.shimadzu.com/ for the management of your account, customer relationship management and for analysis and statistical purposes.

User: internet user connecting to and using the above-mentioned site.

Personal information: “information which enables, in any form whatsoever, directly or indirectly, identification of the natural persons to whom it applies” (Article 4 of Law n° 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679)


1. Presentation of the website

In accordance with Article 6 of law n° 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://diagnostics-eu.shimadzu.com/ website are informed of the identity of the various parties involved in its creation and monitoring:

Capital of 1 810 000€
SIREN 849 661 319, RCS Paris,
Code APE 7220Z
TVA FR 24 849661319
Address : 3 RUE D’ALEXANDRIE 75002 PARIS

Publication Director: Mr. Baptiste Lamarre – b.lamarre@diagnostics-eu.shimadzu.com
The Publication Director can be a natural or legal person.

Webdesign: Agence CHURCHILL Paris– Web Agency

Development: Agence CHURCHILLwww.agence-churchill.fr

Host: OVH SAS (filiale de la société OVH Groupe SA)
Capital of 10 174 560 €
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
N° TVA : FR 22 424 761 419
Address: 2 rue Kellermann – 59100 Roubaix – France

Data Protection Officer (DPO): Mr. Baptiste Lamarre – b.lamarre@diagnostics-eu.shimadzu.com

The legal notices are taken from the template proposed by the free generator offered by Orson.io



2. General conditions of use of the Site and the services offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations.

The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

Use of the www.diagnostics-eu.shimadzu.com site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or updated at any time.

Users of the site are therefore invited to consult the said conditions regularly at diagnostics-eu.shimadzu.com.

This website is normally accessible to users at all times. An interruption for technical maintenance reasons may however be decided by www.diagnostics-eu.shimadzu.com. In such a case, the company will endeavour to inform users in advance of the dates and times of the intervention.

The diagnostics-eu.shimadzu.com Site is regularly updated. Legal notices may also be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible for optimal information.



3. Description of the services provided

The purpose of the www.diagnostics-eu.shimadzu.com Site is to provide information about the company’s activities.

www.diagnostics-eu.shimadzu.com endeavours to provide the most accurate information possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether caused by itself or by third-party partners who provide the said information.

All information on www.diagnostics-eu.shimadzu.com is given as an indication and may be subject to change. Furthermore, the information on diagnostics-eu.shimadzu.com is not exhaustive and may not include changes made since the information was put online.



4. Contract limits on technical data

The site uses JavaScript technology.

The website cannot be held responsible for any material damage related to use of the website. Furthermore, users of the site undertake to access the site using recent, virus-free equipment with a last generation, updated browser.

diagnostics-eu.shimadzu.com is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679)

The aim is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. Nevertheless, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructures, in the event of a failure of its infrastructures or if the Services generate traffic deemed abnormal.

diagnostics-eu.shimadzu.com and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.



5. Intellectual property and counterfeit

www.diagnostics-eu.shimadzu.com is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.

Image credit: Adobe Stock

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except with the prior written authorization from: www.diagnostics-eu.shimadzu.com

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.



6. Limitations of liability

www.diagnostics-eu.shimadzu.com acts as publisher of the site. diagnostics-eu.shimadzu.com is responsible for the quality and truthfulness of the Content it publishes.

Diagnostics-eu.shimadzu.com cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing Diagnostics-eu.shimadzu.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

Diagnostics-eu.shimadzu.com cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from use of www.diagnostics-eu.shimadzu.com

Interactive areas (asking questions in the contact area) are available to users. https://diagnostics-eu.shimadzu.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection.
Where applicable, https://diagnostics-eu.shimadzu.com/also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).



7. Personal data management

The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (GDPR: n° 2016-679).


7.1 Persons responsible for the collection of personal data

Personal Data is collected for creation of the User’s personal account and navigation on the Site. The person responsible for processing Personal Data is: SHIMADZU DIAGNOSTICS EUROPE, represented by Mr Tatsuo ISHII, its legal representative.

As the person responsible for processing the data it collects, https://diagnostics-eu.shimadzu.com/ undertakes to comply with the legal provisions in force. In particular, it must establish the purposes of its data processing, provide its prospects and clients with full information on the processing of their personal data, once their consent has been obtained, and maintain a register of processing operations that is accurate.

Whenever https: https://diagnostics-eu.shimadzu.com/ processes Personal Data, https://diagnostics-eu.shimadzu.com/ will take all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which https://diagnostics-eu.shimadzu.com/ processes it.


7.2 Purpose of the data collected

https://diagnostics-eu.shimadzu.com/ may process all or part of the data:

– to enable browsing on the Site and the management and traceability of services ordered by the user: connection and usage data of the Site, invoicing, order history, etc.

– to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)

– to improve navigation on the Site: connection and usage data

– to conduct optional satisfaction surveys on https://diagnostics-eu.shimadzu.com/: e-mail address

– to conduct communication campaigns (SMS, e-mail): telephone number, e-mail address

https://diagnostics-eu.shimadzu.com/ does not sell your personal data, which is therefore only used for statistical and analytical purposes.


7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://diagnostics-eu.shimadzu.com/ have the following rights:
right of access (article 15 GDPR) and rectification (article 16 GDPR), update, completeness of User data, right of blocking or deletion of a User’s personal data (article 17 GDPR), when such is inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or conservation is prohibited

– right to withdraw consent at any time (Article 13-2c GDPR)

– right to restriction of processing User data (Article 18 GDPR)

– right to object to the processing of User data (Article 21 GDPR)

– the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)

– right to define the fate of a User’s data after their death and to choose to whom https://diagnostics-eu.shimadzu.com/shall communicate (or not) their data, to a previously designated third party


As soon as https://diagnostics-eu.shimadzu.com/ is aware of the death of a User and in the absence of instructions from the User, https://diagnostics-eu.shimadzu.com/ undertakes to destroy the data, except if their conservation is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how https://diagnostics-eu.shimadzu.com/ uses their Personal Data or wishes to rectify such or oppose processing, the User may contact https://diagnostics-eu.shimadzu.com/ in writing at the following address:

or b.lamarre@diagnostics-eu.shimadzu.com

In this case, the User must indicate the Personal Data that he/she would like https://diagnostics-eu.shimadzu.com/ correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://diagnostics-eu.shimadzu.com/ by law, in particular as regards the retention or archiving of documents. Finally, Users of https://diagnostics-eu.shimadzu.com/ may file a complaint with the supervisory authorities, and in particular with the CNIL .


7.4 Non-disclosure of personal data

Shimadzu Diagnostics Europe will not process, host or transfer the Information collected from its Clients to a country outside the European Union or recognised as “non-adequate” by the European Commission, without prior notice to the Client. However, https://diagnostics-eu.shimadzu.com/ remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

https://diagnostics-eu.shimadzu.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://diagnostics-eu.shimadzu.com/  it shall inform the Client as soon as possible and inform him/her of the corrective measures taken. In addition, https://diagnostics-eu.shimadzu.com/ does not collect “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://diagnostics-eu.shimadzu.com/ and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the User data from https://diagnostics-eu.shimadzu.com/ are our customer service agents.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://diagnostics-eu.shimadzu.com/ is published without the user’s knowledge, or exchanged, transferred or sold on any medium to third parties.

Only the assumption of the takeover of  https://diagnostics-eu.shimadzu.com/ and its rights would allow the transmission of the said information to the eventual purchaser, who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of https://diagnostics-eu.shimadzu.com/



To ensure the security and confidentiality of Personal Data and Personal Health Data, https://diagnostics-eu.shimadzu.com/ uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, https://diagnostics-eu.shimadzu.com/ takes all reasonable steps to protect such from loss, misuse, unauthorised access, disclosure, alteration or destruction.



9. Hypertext links, cookies and internet tags

The Shimadzu Diagnostics Europe website contains a number of hyperlinks to other sites, set up with the permission of https://diagnostics-eu.shimadzu.com/.

However, https://diagnostics-eu.shimadzu.com/cannot check the content of such sites and consequently will not assume any responsibility for use of other sites.

Unless you choose to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.



A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.

The Shimadzu Diagnostics Europe website is likely to process the User’s information concerning his or her visit to the Site, such as the pages consulted and the searches carried out. This information is used to https://diagnostics-eu.shimadzu.com/ improve the content of the Site and the User’s navigation.

Cookies facilitate browsing and/or the provision of services offered by the Site, and the User may configure his or her browser to define whether or not Cookies can be stored in the terminal or whether or not they should be rejected, either systematically or according to their issuer. The User may also configure his or her browser software so that acceptance or refusal of Cookies is proposed periodically, before a Cookie is likely to be recorded in his or her terminal. The Shimadzu Diagnostics Europe website informs the User that in this case, not all the functions of his/her browser software may be available.

If the User refuses storage of Cookies in his/her terminal or browser, or if the User deletes the Cookies stored, the User is informed that his/her navigation and experience on the Site may be limited. This could also be the case when https://diagnostics-eu.shimadzu.com/ or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

The Shimadzu Diagnostics Europe website declines all responsibility for any consequences related to reduced functions on the Site and reduced services offered by  https://diagnostics-eu.shimadzu.com/ resulting from: (i) the refusal of Cookies by the User; (ii) the impossibility for https://diagnostics-eu.shimadzu.com/to save or consult the Cookies necessary due to the User’s choice. For the management of Cookies and User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can change his or her wishes regarding Cookies.

At any time, the User can choose to express and modify his or her wishes with regard to Cookies. the Shimadzu Diagnostics Europe website may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks LinkedIn on the website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of Shimadzu Diagnostics Europe website, LinkedIn may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them, by continuing your navigation on the Website or the mobile application of https://diagnostics-eu.shimadzu.com/. At any time, the User may nevertheless revoke consent to the https://diagnostics-eu.shimadzu.com/ to deposit this type of cookie.


Article 9.2. INTERNET TAGS

The Shimadzu Diagnostics Europe website may occasionally employ web beacons (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.

These tags are placed both in the online advertisements allowing users to access the Site and on the various pages of the Site.

This technology allows https://diagnostics-eu.shimadzu.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through the use of these tags, compile reports on Site activity for  https://diagnostics-eu.shimadzu.com/ and provide other services relating to the use of the Site and the Internet.



10. Applicable law and jurisdiction

Any dispute in connection with the use of the site Shimadzu Diagnostics Europe is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris.

Version updated on the 24th of March 2023